If updating Photoshop to the latest version doesnt solve the problem, try removing the custom preset files.To do so, close Photoshop and then launch it again while pressing down the Shift key.Its difficult to re-create or accurately identify network- and peripheral-configuration problems.Using Photoshop with uncertified hardware is not recommended.
![]() If the problem began after you updated a driver, roll back to a previous version of the driver. Having a modern processorfor example, multi-core i3 5 th generation or later processor with clock-speed 2.6 GHz or highermay help. Consult the documentation for your operating system ( Windows or macOS ). Why Is Adobe Acrobat 9.5.5 So Slow Download And InstallFor help with Creative Cloud download problems, see Troubleshoot Creative Cloud download and install issues. ![]() For example, if youre using Internet Explorer on Windows, try Firefox. See the firewall or antivirus documentation for information on temporarily disabling the firewall or virus check. After the download completes, you can move the files to a network location, if desired. If you are unsure whether you have read and write access to a location, save the download to your Documents folder or to the Desktop. Then double-click the file to open it after it has downloaded completely. The download is progressing as long as the transfer rate is more than 0 MBsec. If the download is paused, click the Resume button. Not applicable to downloads in Indonesia, Malaysia, Philippines, Singapore, Thailand, Hong Kong SAR of China, mainland China, Taiwan region, or India.). The following table provides estimated download times for different file sizes at typical connection speeds. For faster downloads, avoid peak hours (9am to 6pm Eastern time). Demand for downloads can also be high the first week after a product release. Some productstypically applications that are about 1 GB or largerrequire that you have a broadband Internet connection for download. Try posting your problem on the forums for interactive troubleshooting.
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